Here are some Frequently Asked Questions that can be helpful.
What are Federally qualified health centers (FQHCs)?
Federally Qualified Health Centers receive federal grants through the Public Health Service and/or other Federal programs to offset costs involved in providing health care to low-income and uninsured individuals. FQHCs must serve an under served area or population, offer a sliding fee scale, provide comprehensive services, have an ongoing quality assurance program, and have a governing board of directors.
Do you use a Sliding Fee Scale?
Yes, by law, health center grantees may charge no more than a nominal fee to individuals whose incomes are below the Federal Poverty Level (FPL). Individuals with incomes between 101% and 200% FPL must be charged using a sliding fee scale with discounts based on patient family size and income.
Will AppHealthCare locations accept my insurance coverage?
We accept patients with or without insurance coverage. We accept Medicare, Medicaid, and most all private insurance plans.
Must health centers accept all patients, regardless of their ability to pay?
Yes. This is a key requirement of the Health Center program. No patient may be turned away.
What is AppHealthCare's mission?
AppHealthCare’s mission is dedicated to providing accessible, comprehensive, high quality, professional health care, health education and preventive services to all area residents regardless of social, cultural, religious or economic status.
If I have medical insurance, am I responsible for any copays and/or deductibles?
Most private health insurance plans require the patient to pay a copayment to the provider and meet an annual deductible. However, Medicare patients do not have to meet an annual deductible for physicians’ visits at AppHealthCare because it is a Federally Qualified Health Center. Other services provided to a Medicare patient under Part B (lab, x-ray, etc.) will have the standard deductible as required by Medicare.
What Primary Health Care services do we provide?
Primary care for children & adults, screenings, immunizations, maternal health, case management, outreach, behavioral health, communicable disease, family planning, well child services, preventive dental, 340B pharmacy program, women, infants, and children program (WIC), breast and cervical cancer control program (BCCCP), transportation, and diagnostic laboratory and radiology.
*Not all services listed are available at all locations.
Is anyone available to talk with me after hours?
A medical provider is always “on-call” after business hours, on weekends and holidays for emergency situations. During these times you may access the answering service by calling the Center’s main number, selecting “8” on the auto attendant menu and staying on the line while an on-call Nurse will answer your call.
If I'm uninsured can I get help paying for my doctor's appointment?
AppHealthCare has a pre-established sliding-fee scale for individuals who are low-income and/or uninsured. Depending on your income and number of family members, you will pay either a low minimum charge or a percentage of the cost of each appointment.